22 May'24
23 May'24
1 room, 2 guests
PARK PALACE HOTEL
Ballygunge, West Bengal | Wed, 22 May - Thu, 23 May | 1 Room, 2 Adults
₹4,400
/ night + ₹299 taxes & fees
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
WiFi services
Air conditioning
Housekeeping services
Lift/ Elevator
Parking
Doctor on call available
Check-in: After 12:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples allowed
+ ₹299 taxes & fees
/ night
₹4,400
76% off
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
20
4
10
3
20
2
10
1
20
3.5
3.0
2.8
2.6
2.7
AI generated summary from recent guest reviews
Travelers say the location is outstanding, centrally located near Gariahat shopping hub with easy access to attractions and nightlife.
Nearby Attraction
Centrally Located
Travelers say the food quality is decent with a variety of options available. Some guests found the food tasty and enjoyed the dining experience.
Food Taste
Food Option
Travelers say there are mixed reviews about the rooms, with some finding them clean and comfortable, while others mentioned old and dirty rooms that didn't match the pictures.
Room Cleanliness
Too few ratings
Travelers say the service is good overall, with polite and helpful staff. Some guests appreciated the prompt response to their requests.
Prompt Service
Staff Behavior
Travelers say there are mixed reviews about cleanliness, with some guests mentioning dirty rooms, unclean bed sheets, and dirty toilets, while others found the rooms tidy and the washrooms clean.
Cleanliness
Too few ratings
Travelers say there are mixed opinions about the value for money, with some finding the hotel budget-friendly and others suggesting improvements are needed in the rooms.
Value for Money
·
NorthStar00693991209 on Jul 19, 2023
The hotel is in very bad condition. They are charging the mid range prices but not even giving the budget hotel rroms or bathrooms condition. The bathrooms were in terrible shape, bathtubs, tiles were broken. The rooms lights were not working. Even the floor condition is terrible. The pillows and cushion were dirty. Above all, the staff was quite rude.
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·
dsaria007 on Feb 11, 2023
Very poor rooms, paid n checked out immediately, never book this hotel! U wont be able to stay, rooms stinks and the bathrooms are pathetic, never book this property, all fake photos, they showed us Atleast 5-7 rooms all were same. We had a travel foreign back to home, dint expected such bad hotel
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·
rans2012 on Feb 20, 2022
We stayed at this hotel in December 2021 as our friend had booked this, primarily because this was very close to his house and we were attending his son's wedding. I will try and point out some positives first, of which there are very few! The first positive point is probably the location, it is close to Gariahat, which makes it a prime location. The second positive point is a domestic staff by the name of Rajesh, who tried his best to help. The positives end there. The rooms itself are filthy and the bathrooms and toilets are disgusting. The public toilets are probably better!! The bathtub has probably never been cleaned. It was full of moulds and black spots. The toilet was dirty, and there was a leak from the bathroom ceiling right above the toilet, so when you are sat on the toilet, muck from the toilet above will dribble on your head! Our room was on the 4th floor, but the lift does not stop on the 4th floor, we would have to go to the 5th floor where the hotel reception was and come down or up the steps. There is only one small lift everyone squeezes into that - forget Covid!! There are no steps as it is blocked at the 2nd floor. Do not stay there unless your only criteria is you want to stay in Gariahat, even then look for alternatives
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·
Imrayson on Mar 15, 2020
The only good thing in this hotel was their breakfast. But again, you need to pay if you order an extra lacha. Do not choose this hotel for the following reasons: 1. For staying 4 hours extra they charged a day and night 2. The four days I stayed there, room service was nil. No cleaning, no changing bed sheets, no refilling soaps and shampoos 3. Room was not dusty. But it looked dirty. The white coloured bed sheet looked brown. 4. Now, how about this? Would you want to stay in a hotel where walls are "filled" of mucus of someone's nose drooping/flowing down? I even put up with that. 5. But how about this? The receptionist threw my ID card to me after taking a photocopy of it. Mere aggression and rudeness. Again, when I went to pay my breakfast bills, the receptionist answered my question ( well, at least answered, right?) Concentrating at some work he was doing, not looking at my face. This implies, "who the hell asked you to come here?" Or "I'm the owner of this hotel ( well, I confirmed that he wasn't), who the hell are you, a mere customer). I have more reasons but, stopping here becausen of you would like to read a lengthy review. Book this hotel at your own risk. No one is friend to you, there.
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·
Anshu345 on Jan 02, 2020
the staff is very nice and humble,,,good work and wonderful service ,,,on time work ,,good grooming standards and cheerful staff ,,,the room was clean n good with all the facilities and food was tasty but took a lot of time ...good work by arnav and shyam .
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100.0 sq.ft · City view
Air conditioning
Attached bathroom
Blanket
Bottle of Water
Desk
+ 17 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹299 taxes & fees
/ night
₹4,400
76% off
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹313 taxes & fees
/ night
₹4,600
76% off
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹381 taxes & fees
/ night
₹5,600
76% off
120.0 sq.ft · City view
Air conditioning
Attached bathroom
Blanket
Desk
Fan
+ 16 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹442 taxes & fees
/ night
₹6,500
76% off
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹469 taxes & fees
/ night
₹6,900
76% off
196.0 sq.ft · City view
Air conditioning
Attached bathroom
Blanket
Desk
Fan
+ 16 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹476 taxes & fees
/ night
₹7,000
76% off
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹510 taxes & fees
/ night
₹7,500
76% off
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹663 taxes & fees
/ night
₹9,750
76% off
No cost EMI from ₹1,001